What do I do if I have a problem with my blood test booking?

If you're experiencing issues booking your blood test, here are the most common causes and solutions:

Referral not received: Your pathology referral is issued instantly after program purchase and sent to your patient portal. Log in at patient.getlimitless.health and check the Referrals section. If it's not there, contact support@getlimitless.health.

Can't find a nearby collection centre: We partner with 4,000+ locations across Australia. If you're having trouble locating one near you, contact us and we'll help identify the closest option.

Referral rejected at the collection centre: Contact our support team immediately at support@getlimitless.health and we'll resolve this with the pathology provider directly.

Need to reschedule your test appointment: Contact the collection centre directly to reschedule. Your referral remains valid.